My Work
Projects
CISCO LICENSE CENTRAL
An ambitious multi-year initiative to combine six legacy tools into one to give users a one stop shop for managing their licenses. I actively collaborated with high level leaders from our engineering and product partners to plan and deliver features across multiple epics per quarter. I was responsible for the coordination of a team of UX designers, researchers, and content designers.
TBD
Team enablement
Design stories
Since all of my work is covered under a non-disclosure agreement, I cannot share specifics, sketches, or screenshots out of respect for my employer. However, I believe that the heart of User Experience work is the process, the story. So I’ve shared a few of my stories with you.
the Legacy
My first project of my UX career was arguably one of the most important and challenging, though I didn’t necessarily understand its impact at the time.
The Rescue
Not all projects go smoothly. I was brought onto a project with the release date and an anxious customer waiting. I had to act fast to get the project back on track.
The Dream
It’s not every day you get to fly halfway around the world to collaborate with a customer. While their needs were complex, it’s the most rewarding project I’ve had.
On the Web
Some of the projects I’ve worked on are publicly highlighted online.
Cisco License Central
Role: I am the lead Product Designer for this product. I actively collaborate with high level leaders from our engineering and product partners to plan and deliver features across multiple epics per quarter. I am responsible for the coordination of a team of UX designers, researchers, and content designers.
Link (demo video): https://video.cisco.com/detail/video/6373877589112
Registration
Role: I am the current lead UX Designer for this product. I oversee and create wireframes for all new enhancements to this product, both for the end user and the organizer. I was also the UX Front-End Developer for this product during my first several years at Ungerboeck.
Membership
Role: I am the current lead UX Designer for this product. I oversee and create wireframes for all new enhancements to this product, both for the end user and the membership managers.
Link: https://ungerboeck.com/solutions/membership-management
Room Diagramming
Role: I designed the initial round of wireframes for this product, based on user input and competitor research. I also collaborated with the Visual Designer and Development Team to craft the first product iteration.
Online Space Booking - Order Processing
Role: I crafted the initial round of wireframes for the Order Processing component of this product after discussing high-level requirements and researching the market. After several iterations on the wireframes, I worked with Visual Design and Development to help bring it to life.
Registration Check-In
Role: I am the current lead UX Designer for this product. I oversee and create wireframes for all new enhancements to this product.
Conference Session Proposals
Role: I am the current lead UX Designer for the Session Proposals product. I oversee and create wireframes for all new enhancements to this product.
Link: https://ungerboeck.com/solutions/event-planning-communications#conference-session-proposals