How do I lead teams to deliver great experiences?

people

I believe that people who feel safe and heard are at the heart of successful teams and projects. Put people first, and the rest will follow. I make it a point to connect with my team and build healthy relationships with our cross-functional product and engineering partners.

processes

I use well defined processes, roles and responsibilities, and commitment to improvement to remove distractions and empower my design teams to focus on design. This is essential to bringing order and predictability even in the most ambitious, fast-paced projects.

adaptability

Executive priorities change, often causing ripple effects within projects. Funding goes up or down, team members are added or moved to other projects, roadmaps and backlogs need adjustment. I help my teams navigate change with humility and a steady hand.